Quick Answer

It is possible to switch careers into an HR Executive role, especially in IT service companies like Tech Mahindra, if you demonstrate relevant transferable skills, HR-specific learning, and practical experience. To make the transition smoother, focus on HR certifications, gain exposure to HR technology platforms, and show clear understanding of HR operations in dynamic work environments.

Can You Switch Into This Role

You can switch into an HR Executive role if you can prove expertise in people-facing roles, strong organisational ability, and a willingness to upskill in HR functions and tools. Candidates with backgrounds in administration, project coordination, operations, or customer service often have advantages because they already possess communication, coordination, and stakeholder management skills.

Industry Reality:
In IT service companies, HR is seen as a strategic partner. They expect HR executives to quickly adapt to policy changes, manage high-volume recruitment, and contribute to both employee engagement and compliance-heavy tasks. Companies value applicants who can handle diverse teams and shifting business priorities without extensive hand-holding.

Career Ecosystem Link:
Switching to HR opens progression to Senior HR Executive, HR Business Partner, Talent Acquisition Lead, or specialist roles like HR Analytics and Compliance. Related job titles include HR Generalist, HR Coordinator, and Talent Acquisition Specialist.

Recruiter Reality: Tech Mahindra and similar employers filter candidates for this role by looking for:

    • Practice with HRMS (HR management systems) or ATS (applicant tracking systems)
    • Strong references in people-centric initiatives
    • Evidence of experience with large hiring or onboarding processes, even if outside pure HR roles

    If you bring these, a switch is very realistic—especially when you support your move with relevant HR certifications.

    Transferable Skills

    The most useful transferable skills for an HR Executive role include stakeholder communication, conflict resolution, data management, attention to compliance, and process orientation. These abilities often come from roles like administration, operations, or customer support.

    Key Transferable Skills Table:

    SkillHow It Applies in HR Executive RoleExample Source Roles
    Communication & InterpersonalEssential for employee relations, onboardingCustomer Service, Project Coordination
    Organisation & Time ManagementNeeded for scheduling, compliance, and bulk hiringAdmin, Operations
    Data ManagementImportant for HRIS tools and HR analyticsAdmin, Operations
    Conflict ResolutionHandling grievances, disputes, and mediationTeam Lead, Operations
    Process DisciplineFollowing and establishing HR policiesQuality, Process Management

    Common Candidate Mistake:
    Candidates frequently overemphasise only generic skills, such as "good communication," but do not show how these apply specifically to HR deliverables like onboarding, compliance, or HR reporting.

    TheEndorse Skill Gap Framework:
    1. List every skill from your prior role.
    2. For each, briefly write how it connects to HR tasks (eg, “Team scheduling in operations → employee onboarding planning in HR.”)
    3. Identify gaps (eg, HRIS tools, labour law knowledge) and address those in your learning path.

    Learning Path

    Switching to an HR Executive role requires targeted HR education, practical exposure to HR tools, and industry-recognised certifications. The pathway is structured but adaptable:

    Recommended Steps:
    1. Formal Education:
    - Shortlist certifications like PGDHRM, SHRM-CP, or HRCI aPHR/PHR if budget allows.
    - Online HR courses (Udemy/Coursera) focusing on Indian labour law, employee relations, and HR technology.
    2. Hands-on Skills:
    - Practice on HRIS platforms like SAP SuccessFactors, Oracle HCM, or Zoho People—many offer free or demo accounts.
    - Volunteer for onboarding or employee engagement initiatives in your current role or via internships.
    3. CV and LinkedIn Improvement:
    - Add HR-specific tools (ATS, HRMS) and new HR terms to your resume.
    - Highlight quantifiable HR outcomes (eg, “Coordinated onboarding for 50+ new hires within deadlines”).
    4. Networking and Referrals:
    - Connect with HR professionals in Pune’s IT sector on LinkedIn.
    - Join HR groups and attend webinars for industry context.
    5. Apply and Interview:
    - Target companies valuing career switchers.
    - Prepare clear STAR stories about HR-adjacent successes.

    Certification Bridge:
    PGDHRM and SHRM-CP signal formal intent to move into HR and show recruiters you understand the required knowledge base. Recruiters often use these as a first filtering layer.

    TheEndorse Job Switch Framework:

    • Skill Audit → Certification/Training → CV/LinkedIn Update → Practical Experience (volunteer/internship/HR project) → Targeted Job Search

Common Challenges

The main challenges career switchers face when moving to HR Executive roles are lack of experience with HR technology, insufficient knowledge of Indian labour laws, and underestimating the need to handle large-scale recruitment processes. High-volume onboarding cycles, compliance, and fast-changing policies are standard in companies like Tech Mahindra.

Typical Challenges and Solutions Table:

ChallengeSolution
Unfamiliarity with HRIS/ATS toolsTake self-paced demos, watch tutorials, mention hands-on learning in interviews
Lack of formal HR process experienceVolunteer for HR side projects, internships, or shadow an HR team where possible
Weakness in compliance and labour lawDo a short certification in Indian labour law; follow latest legislative updates
Struggling to switch “admin” to “HR” mindsetFocus on employee engagement, mediation, and confidential handling of information

Hiring Manager Perspective:
Hiring managers often see candidates who know “people skills” but miss out on compliance and data-driven HR. Selectors prefer those who show initiative in learning HR analytics or legal basics.

Interview Topic Bridge:
Expect questions around bulk hiring, HR case scenarios, hypothetical labour law breaches, use of HRMS, and employee engagement examples. Be ready to provide specific, metric-driven answers.

FAQ

1. What degree or certification is needed to become an HR Executive?
While a recognised qualification like PGDHRM or certifications such as SHRM-CP or HRCI aPHR/PHR is increasingly preferred, practical skills and experience with HR systems and processes matter just as much.

2. Which HR tools should I mention in my HR Executive applications?
Mention tools such as SAP SuccessFactors, Oracle HCM, Zoho People, and any applicant tracking systems (ATS) you have explored. Familiarity with MS Office Suite is also valuable.

3. Can I switch to HR without prior HR job experience?
Yes, many hiring managers welcome candidates from operations, administration, or project coordination, provided you show relevant HR learning and involvement in HR-adjacent projects or internships.

4. What are the biggest mistakes to avoid when switching to HR?
Do not overstate generic skills without tying them to specific HR tasks. Avoid ignoring compliance, bypassing HR technology, or failing to show adaptability to dynamic organizational changes.

5. How can I improve my CV and LinkedIn profile for an HR switch?
Showcase HR certifications, practical exposure to HR tools, and measurable outcomes from people-management projects. Use HR industry keywords like HRIS, onboarding, employee relations, and bulk hiring for stronger visibility.